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Matsuyama Shinonome College Cross-Cultural Experience Program
September 1999

Sunday, September 12
12:00 PM Arrival at Los Angeles. 
2:00 PM Welcome and Program Orientation
3:30 PM  Check-In at the Claremont Inn
5:30 PM Dinner: McConnell Dining Hall 
6:30 PM Bus Tour of The Claremont Colleges 

Monday, September 13
 Breakfast at The Claremont Inn 
8:20 A.M.  Meet at the lobby of the hotel.  Walk to Pitzer.
9:00 - 11:30 AM Class.  Meet in the International Garden for class 
                          assignments.
12:00 - 1:00 PM  Lunch and Discussion at the McConnell Dining Hall:  
     Introductions.  
1:00 - 2:30 PM Guided Research:  Investigation.  
3:00 - 5:00 PM  Matsuyama Shinonome Time
5:30 - 6:30 PM Dinner: McConnell Dining Hall
6:30 - 9:30 PM Evening Trip: Montclair Plaza. 

Tuesday, September 14
 Breakfast at The Claremont Inn 
8:20 A.M.  Meet in the lobby of the hotel.  Walk to Pitzer
9:00 - 11:30 AM Class.  
12:00 - 1:00 PM  Lunch and Discussion at Pitzer:  Work
1:00 - 2:30 PM Guided Research:  Investigation 
3:00 - 9 :00 PM Trip: Newport Beach. 

Wednesday, September 15 
 Breakfast at The Claremont Inn 
8:45 PM Meet in the lobby of the hotel
9:00 A.M. - 8:00 P.M. Trip:  Universal Studios.

Thursday, September 16
 Breakfast at The Claremont Inn 
8:20 AM Meet in the lobby of the hotel.  
9:00 - 11:30 AM Class.
12:00 - 1:00 PM Lunch and Discussion at Pitzer:  Family Life
1:00 - 2:30 PM Guided Research:  Investigation and Conclusions
3:00 - 4:00 PM  Matsuyama Shinonome Time:  Written reports
4:00 - 10:00 PM Trip: Getty Center and Museum.  

Friday, September 17
 Breakfast at The Claremont Inn 
8:20 A.M.  Meet at the lobby of the hotel.  Walk to Pitzer.
9:00 - 11:30 AM Class.  
12:00 - 1:00 PM Lunch and Discussion at Pitzer:  High School Life
1:00 - 2:30 PM Guided Research:  Conclusions
3:00 - 5:00 PM  Matsuyama Shinonome Time
5:30 - 6:30 PM  Dinner at Pitzer
6:30 - 7:30 PM Farewell Party in McConnell Founders Room

Saturday, September 18
 Breakfast at The Claremont Inn
9:45 A.M.  Meet at the lobby of the hotel.  
10:00 A.M. - 5:00 P.M.  Trip: Ontario Mills.  
5:30 - 6:30 P.M.  Dinner
6:30 PM  Free Time

Sunday, September 19
9:00 AM Check Out and Departure
10:00 AM - 11:00 PM Departure from Claremont Inn.   LA Tour
Monday, September 20
01:00 AM  Departure from Los Angeles.  
Tuesday, September 21
11:10 AM  Arrival in Matsuyama
 

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Handout* Suggestions from the Pitzer College PACE (Program in American College English) faculty.

 A:  Possible Research Sites & Project Topics 
in and near Pitzer College

Ralph's Supermarket
* Americans and Their Ice Cream
* Shampoo
* Diet food
* Dog food
* Breakfast cereal
* Frozen Food
* Observing Shoppers:  What they have in their carts, 
                what they are wearing, how they deal with kids.
* Cars in the parking lot:  Brand, age, condition of cars
* Americans & Their Cars
* Bumper Stickers
Shops on Mainstreet (Yale Avenue) in Claremont
* American Goods VS Japanese Goods
* American Restaurants VS Japanese Restaurants
* Americans & Their Cars
* Bumper Stickers
* Freeway traffic
Huntley Bookstore
* American College Store VS. Shinonome's Store
Claremont College Campus
* American VS Japanese Campus, buildings, gardens, etc.
* Peer Hall VS Pitzer Dining Room
Homes in Claremont
* American VS Japanese Homes, size, shape, building 
                material, etc.
* Gardens, lawns
* Space between homes
The Claremont Inn
* American Vs Japanese Hotel rooms
* American Breakfasts
 

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Research Project Schedule  (Prepared by the Pitzer College PACE faculty)

Day 1
*  Explain the Interviews
*  Interview Research Guides and take notes (round-robin format)
*  Discuss Interview findings
*  Explain the Ethnographic Observation (2 parts: observation & materials collection)
*  Decide site for Ethnographic Observation (within walking distance of the College)
*  Plan what to observe
*  List materials to collect that will enhance poster

Day 2
*  Visit observation sites with Research Guide
The guides help the students make observations and get them safely back to campus.
*  Take notes
*  Collect materials
*  Report back to class
*  Homework:  Continue to collect materials

Day 3
*  Discuss findings at Ethnographic Site
*  Diagram Poster
*  Decide if you need to return to the research site or another location to gather materials.
*  Write up findings (according to templates we provide)
*  Homework: Complete anything not done or anything that needs to be redone - ethnographic observations, interviews, materials collection, etc.

Day 4
*  Write up findings (according to templates we provide)
*  Practice giving the findings as a speech to the research guide.
*  Program Coordinator: copies of the poster diagrams and final written reports.
*  Incorporate into grade

Post-program work:
*  Bring written material back to Matsuyama for evaluation.
*  Complete posters and give speech after returning to Matsuyama.
*  MSC does additional evaluation and averages it into the grades from us.

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ITJ Orientation Schedule
____________________________________________________________________
First session: 1.  Escort Faculty Introduction
4/14   2.  Approval of Academic Credit
   3.  Confirmation of Registration for Credit
   5. Passport Application
   6. Payment of Fees
   7. Insurance for Overseas Travel
   8. Information on Loans
____________________________________________________________________
Second session 1.  Passports
4/28   2.  Release Forms
    3.  Collect Applications for Insurance
   4. Selection of Research  Groups
   5. Cancellation Information
____________________________________________________________________
Third Session 1.  Collect Release Forms
5/12   2.  Collect Copies of Passports
   3. Health Matters
   4. Check Forms for Correctness
   5. Begin Thinking of a Roommate
   6. Introduction to Research Project
   7. Language Lesson: "We have to fill out some forms."
                     Names & Addresses, Arrival/Departure, Customs
____________________________________________________________________
Fourth Session 1.  Confirmation of All Forms
5/26   2.  Safety
   3. Research Partner/Roommate & Confirmation of Groups
   4. Research Topics:  English Lesson:   Possible Sites & Topics
   5. Research Project Outline
   6. Payment of Fees
____________________________________________________________________
Fifth Session A Few Words from Carol Brandt, Pitzer College
6/2   1.  Research  Guidance:  Interview questions
   2.  Emergency Contact Information
____________________________________________________________________
Sixth Session 1. Research teams/site/ topic Oral Presentation Style Sheet
6/23    2. Research Interview questions
   3. Introduction to the Getty Center
   4. Shopping Language:  American Money; 
      cash vs. traveler's checks
____________________________________________________________________
Seventh Session
6/30    Placement Test
____________________________________________________________________
Eighth Session 1. Continue with Research Project
7/7     2. Hotel Rules and Responsibilities
   3. Section Leader Selection
____________________________________________________________________
Ninth Session 1.  Complete Research Project Questions
7/14   2.  Information about the Claremont Schedule
   3. What to pack? How to pack?
   4. Quiz
____________________________________________________________________
Tenth Session 1. Prepare Landing Cards, etc.
   2. Other

   Confirm  Meeting  Place
   Don't Forget Your Passport!

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          Emergency Contact Information
                                  September 1998

Pitzer College
Office of International Programs
1050 North Mills Avenue
Claremont, CA 91711
Tel:  (909) 621-8308
Fax:  (909) 621-0518
(office hours:  Monday - Friday, 8:00 a.m. - 4:00 p.m.)

Emergency Contact Instructions
1.  Dial (909) X0X-0X0X from a push button phone.
2.  Wait for a series of beeps.
3.  Dial in your phone number.
4.  Press the "#" symbol.
5.  Hang up immediately.
6.  Wait by the phone. M________ will 
     call you back as soon as possible.

The Claremont Inn
555 West Foothill Boulevard
Claremont, California  91711
Tel:  909-626-2411
Fax:  909-624-0756

Police Emergency Telephone:  911

Useful Expressions:
Excuse me.  I'm a student at Pitzer College.  Could you help me?

I'm lost.   

Could you help me make a phone call?

Could I speak to M_________? 
I'm with the Shinonome Program.  It's an emergency.
 

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Handout* Prepared in conjunction with the Pitzer College  PACE  faculty.

              Research Project Outline

1. Choose a topic about Americans and/or about American life:
 (for example:  Junk food:  What does it tell us about Americans?)

* Choose a definite topic
* Identify observation places
* Discuss with your partners how to collect data

2. Observe what you see

*  Record:  --your findings, --your conclusions
     example:   1. What kind of junk food is this?
      2.  Who eats this junk food?
    3.  Where can we find junk food?

3. Complete 3-5 interviews with Americans

* Make a list of 3-5 questions that you will use to interview people.
 Note:  Always ask the same questions.
 example: 1.  What kind of American junk food do you like?
   2.  How often do you eat junk food?
   3.  Where do you keep your junk food?

 Interview Techniques

 Excuse me.  I'm a Pitzer student.
 I have to do research for my class.
 If you don't mind, may I ask you some questions?

                  -----

 Thank you for your cooperation.
 You have helped me with my research.
 

4. Prepare materials for your poster & presentation
* Remember you must support your research with visuals:
 photos, drawings, collection of objects, etc.

5. Research Homework:

* Finish your observations
* Finish your interviews
* Gather your visuals
 (photos, drawings, containers, boxes, etc.)

6. Write a report -- 2 pages hand written
 Include: Title
   Topic
   Observation Questions, findings and conclusions
   Interview questions and answers
   Your conclusions 
 

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First Draft:  Research Topics & Questions
(Spelling and grammar corrected somewhat)

Group 1: Topic:  Ice Creams in America
1. How often do you eat ice cream?
2. What is your favorite ice cream?

Group 2:  Topic:  Pets
1. What kind of do you have pets?

Group 3: Topic:  The Difference between Japanese & American Supermarkets
1.  What are the best selling foods?
2.  How many people visit this store in a day?
3.  What is the floor space of this store?
4. How many employees are there?
9.  Does this store sell any Japanese foods?  

Group 4:  Topic:  About American teenagers??
1. What are you interested in now?
2. Do you have a handy phone?  (for young people)
3. What country do you want to go to?
4. Do you have a driver's license and your own car?
5. Do you want to visit Japan?

Group 5:  Topic:  American Beauty Salons
1.  How many people are on the staff in this salon?
2.  How much does a haircut cost?
3.  How many people visit this salon?
4.  What hairstyle is popular here now?
5.  Can I make a reservation?   (Do I have to make a reservation?)

Group 6:  Topic:  Nail Salons
(Questions for Shop staff)
1.  What kind of nail designs are famous in LA?
2.  How much does a manicure cost?
3.  What type of woman comes here?
4.  Do you need a license to work in a nail salon?
(Questions for students)
1.  Have you ever been to a nail salon?
2.  How often do you go?
3.  How much do you spend?               or
4.  Why don't you go to a nail salon?

Group 7:  Topic:  ???
1. How many times do you go to the supermarket?
2. What do you usually buy?
3. What kind of sweets do you buy?
4. How far is it from your house to the supermarket?
10. What are your favorite Japanese foods?
11. What foods do you eat when you are on a diet?
12. What are the most expensive foods in the supermarket?

Group 8:  Topic:  Knowledge about Japan
1.  know any Japanese artists?
2. What do you know about Japan?
3.  Do you have a cellular phone?
4.  Can your phone make an original melody (like this-demonstration of phone melody)
4. Do you know Loose Sox?
5. Do you know about Poke Mon?

Group 9:  Topic:  Student Cafeteria
1.  What do you like on the menu at the student cafeteria?
2.  What do you think of the cost of lunch here?
3.  What are the most popular foods (top five)?
4.  What kind of desserts are popular?
5.  What are the most commonly eaten foods for lunch?

Group 10:  Topic:  ??  
All questions were in Japanese.

Group 11:  Topic:     ??  
There were no questions-just several different topics.

 Way to sell goods
 Number of employees
 Space of the store
 Difference of goods between American and Japanese supermarkets
 Difference of size, volume, etc., between American and Japanese goods
 Frequency of shoppers visits to the store
 

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Revised Research Topics & Questions
Group 1:  Topic:  Ice Creams in America
 (Questions for staff)
1. How many different flavors do you have?
2. How many kinds of dips do you have?
3. What is the most popular ice cream?
4. How much ice cream do you sell in a day?
5. What is the most popular size (1 scoop, 2 scoops, or 3 scoops)?
6. What kind of customers do you get in the morning?  In the afternoon?  In the early evening?      Late at night?
(Questions for customers)
1. How often do you eat ice cream?
2. How much do you eat at any one time?
3. What is your favorite ice cream?
4. Do you eat ice cream year round?

Group 2:  Topic:  Pets
1. Do you like animals?  (if no:  Why not?  if yes:  Do you have any pets?)
2. What kind of pet do you have?
3. Where do you keep your  { kind of pet }?  Is it an indoor pet or an outside pet?
4. Have you ever had any other pets?
5. What does your pet eat?

Group 3:  Topic:  The Difference between Japanese & American 
                        Supermarkets
1.  What are the best selling foods?
2.  How many people visit this store in a day?
3.  What is the floor space of this store?
4. How many employees are there?
5. Does this store sell any Japanese foods?  (What are the names of some products?)

Group 4:  Topic:  Cars & Drivers
1. Do you have a driver's license?  (if No:  Do you want to get one?  If yes:  When do you want to get a license?  If no:  Don't you like cars?)
2. When did you get your license?
3. Do you have a car?  (if yes:  How many cars do you have?)
4. Where do you go when you drive your car?
5. Do you ever walk to places?  or go by bicycle?

Group 5:  Topic:  American Beauty Salons
No changes

Group 6:  Topic:  Nail Salons
No changes

Group 7:  Topic:  American Students and drinks
1. What kind of drinks do you usually drink?
2. How many bottles or cans of drinks do you buy in a day?
3. What are very popular soft drinks among students here?
4. What kinds of drink do you have at breakfast?
5. Have you ever tried Japanese green tea?
       (if Yes:  Do you like it?  if No:  Why not?)

Group 8:  Topic:  American Opinions of Japanese Food
1. Have you ever eaten Japanese food?  If NO:   Do you want to try Japanese food?  Why not?     If yes:
2.  What Japanese food do you like best?
3.  Is there a Japanese food that you don't like?         
      If yes:
4.  Why don't you like it?
4. Do you know what Sushi is?  Sushi is Japanese food.
5. What image do you have about Japanese food?

Group 9:  Topic:  Student Cafeteria
1.  What do you like (best) on the menu at the student cafeteria?
2.  What do you think of the cost of lunch here?
3.  What are the most popular foods (top five)?
4.  What kind of desserts are popular?
5.  What are the most commonly eaten foods for lunch?

Group 10:  Topic:  Supermarkets  
1. How many times a month do you come to this supermarket?
2. How far is it from your house to the supermarket?
3. What kind of goods do you usually buy?
4. What kind of sweets do you buy?
5. Are there any Japanese foods that you often buy?
6. What are the most expensive foods in the supermarket?

Group 11:  Topic:  Milk:  Difference in size, volume in packaging
1.  How often do you buy milk?
2.  Do you buy large or small cartons of milk?
3.  Why do you buy the {large, small} size?
4.  Do you think the price is rather expensive or not?
5. Do you always buy the same brand of milk?
 

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Handout* 
Oral Presentation Style Sheet
The following form is offered as a format you may want to use for your oral presentation:

1.  Introduce yourselves:
 I am ________________.    I am ________________.
 I am ________________.    I am ________________.

2.  Our research topic was:        (State your topic 
        here)                                      .

3.  Our observation question was        (State your
        observation question here)                         .

4.  We interviewed       (State the number of people 
 interviewed)  people and asked them several questions.

 --We found that _______________________________
 _________________________________________.
 --We also learned that _________________________
 _______________________________________.
 --Another thing we discovered was that _____________
 ______________________________.

5.  From our observations and interviews, we think that:
 --         (State conclusion # one)                 
                            .                      
         .
 --        (State conclusion # two here)              
                     .                            
                          .
        
Thank you.
 

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ITJ Questionnaire

 1.  What was your impression of the length of Program?
      (circle the best answer)
 Too Long  Appropriate Length  Too Short
 1  (19%)  14  (26.4%)   38  (71.7%)

 2.  What was your impression of the Orientation Sessions?
       (student responses follow)
     (1)  Prior to departure, what do you think was useful about the 
           orientation sessions?
 ×  concrete advice:  (on tipping, care of personal belongings
     English, Travelers Checks, Greetings)    18
 ×  Immigration / customs information      5
 ×  Research methods         1
 ×  Everyday schedule         1
 ×  Appropriate manners / misbehavior      1
 ×  Nothing in particular       23

     (2)  Should more information have been included during the orientation 
   sessions?  What additional information should be included?  Student 
   responses follow.
 ×  English conversation         8
 ×  Schedule           7
 ×  Research / class content        4
 ×  Information about American people      3
 ×  Climate / temperature        3
 ×  Pitzer College          1
 ×  How to use the hotel showers       1
 ×  Procedures for reentering Japan       1
 ×  Nothing in particular       25

 3  What were your impressions of the morning English class?

 ×  Enjoyable         23
 ×  Easy to understand       10
 ×  Satisfactory          7
 ×  Instructive          7
 ×  Too short          1
 ×  Too early in the morning        3
 ×  Too long           1
 ×  Need to make the classes more enjoyable     3
 ×  Too much work (too difficult)       1
 ×  Average (no special comment)       2
 

 4  What were your impressions about your research project?

 ×  Very good / instructive      17
 ×  Too little time        16
 ×  Enjoyable         10
 ×  Puzzled about why the topic was changed
     in America          4
 ×  Conversation was difficult        4
 ×  Wanted to interview more people       1
 ×  Focused too much on research       1
 ×  Didn't want to do research        1
 ×  No fun           1

 5  What were your impressions about the lunch time discussions?
 Good points:
Twenty-nine students answered that the lunch/discussions were enjoyable (12 answered that they could talk a lot with their discussion leaders; 8 said that their discussion leaders were very good; 7 answered that the discussions were interesting; one answered that her leader took great care in instructing them; and one answered that she could learn many new words).  

 Points that need improvement:
 ×  More time is necessary        8
 ×  Change the discussion leader       4
 ×  Give the students a more detailed schedule     3
 ×  Wanted to do more activities w/ leader     1
 ×  Fewer Japanese students / discussion leader     1
 ×  One group should have 2 discussion leaders     1

 Bad points:
 ×  Low English ability         6
 ×  Didn't know what to talk about       3
 ×  Students need to be more willing to speak up     3

 6.  What was your level of satisfaction with this program?
     Choose the best answer.

Very                                          Slightly               Very
Satisfactory    Satisfactory      Average     Unsatisfactory     Unsatisfactory
    26 (49.0%) 22 (41.5%)       4 (7.5%)       1 (1.9%)  0 (0%)

 7.  Would you recommend this program to future students?
 Very        Would
      Strongly       Either      Not
    Recommend        Way       Recommend
     47 (88.7%)     6 (11.3%)    0 (0%)
 

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